Privacy Policy

Privacy Policy

Introduction

Welcome to https://epoxy-garage-floor-coatings-plano-tx.instantupdate.net! We are committed to maintaining a transparent and secure online environment for our users, ensuring their privacy is respected at all times. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, applications, services, or products (collectively referred to as “our platform”).

Scope

This policy covers all aspects of our platform, including the www.epoxy-garage-floor-coatings-plano-tx.instantupdate.net website, mobile applications, online forms, and any other digital services we offer. However, please note that it does not extend to third-party websites or services linked from our platform. These external platforms have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This policy outlines the ways in which your personal information is processed when:

  • You use our applications and services as a registered user.
  • You visit our website and interact with its content.
  • You subscribe to receive communications from us, such as newsletters or promotional emails.
  • You initiate contact with our customer support team via phone, email, or text message.

Personal Data Collection

We collect various categories of personal data, including:

  1. Account Information: This includes your username, email address, and password used to access our services.
  2. Payment Information: Details related to your payment methods, such as credit card numbers, expiration dates, and billing addresses, are securely stored for transaction processing.
  3. Financial Information: We may collect data about your financial status or history if relevant for offering our products/services.
  4. Purchase Information: Details about your purchases, order history, and product preferences help us provide personalized recommendations.
  5. Mobile Device Identifiers: Unique device identifiers and mobile app usage data may be collected to enhance user experience and analytics.
  6. Location Data: With your consent, we can access your location information to offer location-based services or relevant content.
  7. Feedback: Any comments, reviews, or ratings you provide us contribute to improving our platform and products.
  8. Social Media Information: If you choose to connect our platform with your social media accounts, we may collect data from these platforms, subject to their privacy policies.
  9. Product Information: Details about the products you view, search for, or purchase help us tailor recommendations and improve product offerings.

We obtain this data through direct user input, interactions with our platform, and automated technologies, including cookies and similar tracking tools.

Cookies

Cookies are small text files stored on your device to remember your preferences and enhance your experience on our website. We use cookies for several purposes:

  • Strictly Necessary: These cookies enable core functionality, such as allowing you to log in and access secure areas of our site.
  • Preference: They remember your settings and customization choices to provide a personalized experience.
  • Analytics: Analytics cookies help us understand user behavior and preferences, enabling us to improve our platform.

You have control over non-essential cookies through our Cookie Manager, allowing you to customize your cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, as per applicable laws and regulations. Once these purposes are achieved, we securely delete or anonymize the data to protect your privacy.

Security Measures

Implementing robust security measures is paramount to safeguarding your personal information. We employ various organizational safeguards and security technologies, including:

  • Encryption of data at rest and in transit to prevent unauthorized access.
  • Secure third-party processing partners who adhere to strict privacy standards.
  • Regular security audits and updates to identify and mitigate potential risks.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our platform does not knowingly collect personal information from this age group. If you believe we have collected data from a minor, please contact us, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access: You can request access to the personal information we hold about you.
  • Rectification: If your data is inaccurate or incomplete, you can ask for corrections.
  • Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your data.
  • Restriction: You may limit the use or disclosure of your personal information under specific conditions.
  • Portability: You have the right to receive your personal data in a structured, commonly used format.
  • Objection: You can object to the processing of your data for specific purposes.
  • Non-Discrimination: You are entitled to fair treatment and cannot be discriminated against for refusing to provide or withdrawing consent.

To exercise any of these rights, please contact our privacy team using the details provided below. We will respond to your requests as quickly as possible within the legal timeframes.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes made will be reflected on this page, and we encourage you to review it periodically for the latest information.

Contact Information

If you have any questions regarding our privacy policy, or if you wish to exercise your data rights or unsubscribe from communications, please contact us: